Frequently Asked Questions
Everything you need to know about printing your memories with Kodak.
What printing technology do Kodak Photo Printers use?
Our printers utilize 4Pass (Dye-Sublimation) technology, which layers yellow, magenta, and cyan color ribbons onto photo paper followed by a protective laminate coating for smudge-proof and water-resistant finishes.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
Are the ink cartridges and paper sold separately?
Kodak printers use an all-in-one cartridge system that includes both the ink ribbon and the photo paper. These are available in various pack sizes to suit your printing needs.
What is your return policy for printers?
We offer a 30-day return policy for unused and unopened products. If your printer is defective, it is covered under our one-year limited hardware warranty for repair or replacement.
Can I print directly from my smartphone?
Yes, you can connect via Bluetooth using the Kodak Photo Printer app, available on both the Apple App Store and Google Play Store, which allows for easy editing and instant printing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.